About Us
About Us
Oria Healthcare Ltd is a private limited company registered in Watford, Hertfordshire. Our core
services include primary care, Assistance to get up, wash, shower or bath, get dressed, and
have breakfast, ensuring a timely prompt for medication when due, undertaking domestic tasks
such as cleaning, laundry, and ironing, Provision of a respite service, and pampering service.
Our carers will have up-to-date training in the care sector and the use of modern equipment
ensuring compliance with CQC regulations and maintaining the highest standards of hygiene,
safety, and patient care.
Our Services
Oria Healthcare Ltd is seeking registration with the CQC to enable us to deliver domiciliary Care services. We will comply with relevant national standards covering staff training and qualifications, safeguarding, complaints procedures, and care plans for service users. Service users will have the ability to customize their care packages to meet their individual requirements, preferences, and specifications within their assessed needs. We will implement a person-centered approach, involving service users and their carers in preparing their care plans. To foster positive working relationships and build trust between clients and carers, we will limit the number of care workers delivering personal care support to each service user. Our staff will follow proper guidelines regarding the effective use of personal protective equipment (PPE).
Our Vision
To be an outstanding healthcare provider in Watford, supporting our clients with the highest
standard of care while utilizing all available resources to achieve the best possible outcomes for
them. We hope to expand quickly aiming at a spread through Hertfordshire and Bedfordshire in
the first 2 years, and extending into London in 5 years.
Our Mission
●Assist our clients in maintaining their independence and quality of life by delivering exceptional service in a warm, kind, and understanding manner.
●Provide a range of services that can adapt to changes in an individual’s care needs.
●Assign appropriately qualified and skilled staff members who meet our clients’ needs, offering long-term care services with high standards of assurance and safeguarding.
●Strive for continuity of care and implement best practice management strategies to facilitate effective and efficient service delivery.
●Promote a culture of continuous improvement, flexibility, and value for money, enabling us to adapt to the community’s changing demands.
● Honor our clients’ privacy and dignity at all times.
Dementia & Alzheimers
Every person with dementia is a unique individual, with their own identity, personality, and life experiences. Too often, however, they are viewed through a narrow lens focused solely on their condition, causing them to lose their sense of self and individuality. While some may require practical assistance with daily tasks like dressing, eating, or household chores, others may benefit from more social and engaging activities like going for walks, shopping trips, or visiting loved ones. Many individuals with dementia receive daily care from devoted spouses or family members. However, these caregivers also need respite from their demanding responsibilities. Our sitting service aims to provide that necessary break by temporarily relieving caregivers on a scheduled basis, allowing them time for self-care and personal activities. Additionally, we offer live-in care services for those who require more comprehensive, around-the-clock support and assistance.
How to deliver
Our goal is to create a less hierarchical management structure, promoting autonomy and responsibility within staff teams to boost employee morale and retention. The Registered Manager will be actively involved in overseeing service delivery, gathering feedback from service users, and swiftly resolving any issues. Regular staff supervision and support will be provided, along with monthly peer group meetings involving of the Registered Manager and care staff. Our care model will ensure continuity of care, with service users receiving care from familiar carers, including the Registered Manager and Field Care Supervisors. All staff members will undergo a comprehensive onboarding and training program tailored to their job description and the scope of services we provide. Care staff will have opportunities to develop skills related to care planning, evaluation, and report writing, enabling personal and
professional growth.